The Patient Engagement Learning Center of the Ohio Patient-Centered Primary Care Collaborative (OPCPCC) will host the webinar “Improving Access through Cultural and Linguistic Competency” on Tuesday, February 23, from 12:15 p.m – 1:00 p.m.
Culturally and linguistically appropriate services are respectful of and responsive to the health beliefs, practices, and needs of diverse patients. The percentage of Americans who are racial and ethnic minorities and who speak a primary language other than English continues to grow rapidly. Organizations are looking to meet the challenges of serving diverse communities while providing high quality services and care. By tailoring services to meet cultural and language preferences, health professionals can help bring about positive health outcomes for diverse populations. This webinar will provide practical tips for improving patient engagement through better cultural and linguistic competency.
This event is part of a series of quarterly patient engagement webinars hosted by the OPCPCC’s Patient Engagement Learning Center. The webinar will begin with a half-hour presentation and will conclude with a 15 minute question and answer session. Charleta Tavares, president/CEO of PrimaryOne Health, will serve as the presenter.
Participation is limited to the first 150 who register. Questions may be directed to PCMH@odh.ohio.gov or by calling 614.644.9756.